Privacy notice

This notice explains what personal information Threshline Pest Defence ("we") collects, why, and what you can ask us to do with it. Threshline Pest Defence Ltd, registered in England, company 00000000.

What we collect

When you book or call: your name, phone number, email, the address of the property, and what you tell us about the pest problem. On a visit we record what we found, the products we used and where, which becomes part of your job report.

If you sign up for seasonal pest alerts: your email address only.

Why we use it

• To arrange, carry out and follow up the work you asked for (contract).
• To keep treatment records we are required to hold (legal obligation).
• To send pest alerts if you signed up (consent, which you can withdraw at any time).

How long we keep it

Job records are kept for six years after the last visit. Alert sign-ups are kept until you unsubscribe.

Who we share it with

We do not sell your details. We share them only with the services we use to run the business (booking, email and accounts software), and with a regulator if the law requires it.

Your rights

You can ask for a copy of your data, ask us to correct or delete it, or object to how we use it. Email [email protected]. You can also complain to your national data protection authority.

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