Threshline

About Threshline

A local firm that would rather find the gap than sell a second visit

Threshline started in 2011 with one van and one technician in Wenley. We now run 6 technicians from a depot on Ostler Yard, and we still answer the phone ourselves.

years in the district
15years in the district
technicians, all employed, none subcontracted
6technicians, all employed, none subcontracted
jobs a year
2,400jobs a year
days of guarantee after the last visit
90days of guarantee after the last visit
A technician in a white suit treating a rug in a bright living room
A technician in a white suit, seen from behind, fogging a room
A patch of missing render at the base of a wall, exposing a gap in the brickwork

Why we started

Most of the jobs we were sent to in the first year were second attempts. Someone had been out, put down bait, and left. The mice died, the gap under the boiler flue stayed open, and six weeks later there were more mice. We set the firm up to do the part that gets skipped: the survey, the proofing and the follow-up.

How a job is run

Every technician carries the same kit and follows the same checklist. The first visit is a survey as much as a treatment. Proofing materials are on the van, so small gaps are sealed on the day. Follow-ups are booked before we leave. When the job is done you get a written report, and the 90-day guarantee starts from that date.

Registrations and cover

[trade association] member, no. 000000. Technicians certified to [national pest management qualification]. Public liability cover to £5m with [insurer]. Threshline Pest Defence Ltd, registered in England, company 00000000.

Four rules on every job

  • Find the source first

    We do not treat what we cannot explain. The survey comes before the spray, every time.

  • Use the least product that works

    Traps and proofing before poison indoors. Bait in locked boxes. Nothing left where a dog or a toddler can reach it.

  • Say the price before we start

    The technician confirms the fixed price after the survey. If it changes, you hear why before anything happens.

  • Write it down

    Every job ends with a report: what we found, what we used, where, and what to watch for next.

Where we cover

Everywhere within 18 miles from our Wenley depot. Same-day visits are easiest in the towns closest to the depot.

  • Wenley
  • Ostgate
  • Marle End
  • Hobb Cross
  • Sallowby
  • Keddle Green
  • Farrow St Ann
  • Pellin Bridge
Close view of timber riddled with tunnels and bore holes from wood-boring insects

What customers say after the last visit

  • Pest
    Mice
    Property
    Semi-detached house
    Visits
    3 visits
    “Rang at 10, technician here by 2. He found the gap behind the boiler flue in about ten minutes, which I had missed for a month. Two follow-ups and not a sound since.”

    Helen R.Ostgate

  • Pest
    Wasps
    Property
    Terraced house
    Visits
    1 visit
    “Nest the size of a football in the soffit above the kids’ bedroom. Treated from the ladder in twenty minutes, quiet by teatime. Fair price and no upsell.”

    Marcus O.Marle End

  • Pest
    Cockroaches
    Property
    Second-floor flat
    Visits
    2 visits
    “The preparation sheet was clear, both visits were on time and they sealed round the pipes under the sink. Our agent paid for the block after reading their note.”

    Priya S.Wenley centre

Talk to someone who has seen it before

Call 01632 960 355 or book online. You will speak to someone at the depot, not a call centre.